Archive for February, 2018

Thursday, January 4, 2018

A fire on Sunday night in the seven-storey carpark for the Echo Arena in Liverpool, England destroyed almost all the vehicles parked inside and led to cancellation of the final evening of the Liverpool International Horse Show and evacuation of nearby blocks of flats. The blaze reportedly started with a parked Range Rover Discovery.

Investigators with the fire brigade stated that they believe the fire began with an accidental engine fire in the Range Rover at about 4.30 pm. The first call was made at 4.42 and firefighters arrived eight minutes after that. Ultimately twelve engines and 85 firefighters were involved in combatting the blaze. Aerial appliances were used and also three high-volume pumps. Fed by the fuel in vehicles parked inside, the temperature of the fire in the carpark is believed to have reached as high as 1,000°C. It was too hot to be extinguished with water from hydrants, so a high-volume pump was used to draw water from the River Mersey, and two more were brought from other fire brigades in the region.

The carpark has seven storeys and a capacity of 1,600 vehicles, and approximately 1,300 were parked in it when the fire broke out. According to Dan Stephens, chief fire officer for Merseyside Fire and Rescue Service, almost all of them were destroyed, with the exception of a few parked on the top level and at corners. “With these very high temperatures, you were never going to put the fire out without the whole building taking hold. The speed at which the fire spreads means you simply aren’t going to put it out,” said Stephens.

The carpark itself was severely damaged; according to Joe Anderson, the mayor of Liverpool. It is not in danger of collapsing but will have to be demolished, which will be difficult with the many burned-out cars still inside it, Anderson told the BBC.

According to Stephens, there were no serious injuries: one woman injured her hand, and two people were treated for smoke inhalation. A spokesman for the Echo Arena also stated that all animals were safe. All horses were successfully evacuated from the carpark and then removed from the stables after smoke spread to them. Six dogs were also rescued unharmed, two on a lower level in the early stages of the fire and four that had been left in a car on the top level, freed by firefighters on Monday after the fire was put out.

The final evening of the four-day Liverpool International Horse Show had been scheduled to begin at 7.30, and had to be cancelled. Many attendees were stranded in the city on New Year’s Eve night. Merseyside police directed people to the Pullman Hotel, where Red Cross assistance was available, and the Liverpool City Council set up an assistance centre at the Lifestyles Gym. A spokesman for the Association of British Insurers has said that insurance companies will “move very quickly” to reimburse owners whose vehicles were destroyed.

Nearby blocks of flats were evacuated because of the smoke. Eyewitnesses reported hearing what they at first thought were firecrackers, then “multiple explosions”, “bangs and popping”, “the bangs of car windows exploding”. People reported leaving everything in their cars, including their cellphones, and running for their lives.

Mayor Anderson tweeted that cuts to fire services over the last two years made it significantly harder to fight the fire and might have caused it not to be controllable. He also suggested that fire safety in multi-storey carparks had not been sufficiently considered and that installing sprinklers in them might help stop future fires before they become unmanageable, in a letter to Nick Hurd, a member of Parliament.

Body of missing student found in Bath, England

Posted by: in Uncategorized
21
Feb

Thursday, April 7, 2011

A body that was discovered in the River Avon in Bath has been confirmed as missing student James Bubear. The 19 year-old went missing on March 13 after leaving a fancy dress party in the city centre. The creative writing student’s death is not being treated as suspicious according to the Avon and Somerset police.

The Bath University student went missing after attending a night out with friends. He left the Revolution bar around 10.30pm and was last seen on CCTV James Street West on the night of his disapperence. His passport and phone was found the next morning by a street cleaner.

Bubear’s mother, Vanda released a statement saying “We would like to thank James’s fellow students and the people of Bath for taking him as one of their own, and for the support they have given us in these last few difficult weeks. I would also like to thank them for their perseverance in trying to find James. Nothing seemed like it was too much trouble, and for that I am indebted to them.”

Concerns have been raised about the saftey on the River Avon in Bath. Marion Flagg’s son Casper’s body was found in the River Avon on Boxing Day in 2009. She said “It would be nice to see better lighting and to identify where blackspots are,” she said. Perhaps we could have railings because there’s nothing to stop you from walking straight from the Midland Bridge into the water. It’s just a sheer drop and it’s very dark.”

This is the online suicide letter authored by Andrew Stack, the man believed to be responsible for flying a light aircraft into a building in Austin, Texas. It was originally posted at Stack’s site, http://embeddedart.com/. The hosting company, T35, took the site offline per an FBI request. The note is reproduced here in its entirety.

If you’re reading this, you’re no doubt asking yourself, “Why did this have to happen?” The simple truth is that it is complicated and has been coming for a long time. The writing process, started many months ago, was intended to be therapy in the face of the looming realization that there isn’t enough therapy in the world that can fix what is really broken. Needless to say, this rant could fill volumes with example after example if I would let it. I find the process of writing it frustrating, tedious, and probably pointless… especially given my gross inability to gracefully articulate my thoughts in light of the storm raging in my head. Exactly what is therapeutic about that I’m not sure, but desperate times call for desperate measures.

We are all taught as children that without laws there would be no society, only anarchy. Sadly, starting at early ages we in this country have been brainwashed to believe that, in return for our dedication and service, our government stands for justice for all. We are further brainwashed to believe that there is freedom in this place, and that we should be ready to lay our lives down for the noble principals represented by its founding fathers. Remember? One of these was “no taxation without representation”. I have spent the total years of my adulthood unlearning that crap from only a few years of my childhood. These days anyone who really stands up for that principal is promptly labeled a “crackpot”, traitor and worse.

While very few working people would say they haven’t had their fair share of taxes (as can I), in my lifetime I can say with a great degree of certainty that there has never been a politician cast a vote on any matter with the likes of me or my interests in mind. Nor, for that matter, are they the least bit interested in me or anything I have to say.

Why is it that a handful of thugs and plunderers can commit unthinkable atrocities (and in the case of the GM executives, for scores of years) and when it’s time for their gravy train to crash under the weight of their gluttony and overwhelming stupidity, the force of the full federal government has no difficulty coming to their aid within days if not hours? Yet at the same time, the joke we call the American medical system, including the drug and insurance companies, are murdering tens of thousands of people a year and stealing from the corpses and victims they cripple, and this country’s leaders don’t see this as important as bailing out a few of their vile, rich cronies. Yet, the political “representatives” (thieves, liars, and self-serving scumbags is far more accurate) have endless time to sit around for year after year and debate the state of the “terrible health care problem”. It’s clear they see no crisis as long as the dead people don’t get in the way of their corporate profits rolling in.

And justice? You’ve got to be kidding!

How can any rational individual explain that white elephant conundrum in the middle of our tax system and, indeed, our entire legal system? Here we have a system that is, by far, too complicated for the brightest of the master scholars to understand. Yet, it mercilessly “holds accountable” its victims, claiming that they’re responsible for fully complying with laws not even the experts understand. The law “requires” a signature on the bottom of a tax filing; yet no one can say truthfully that they understand what they are signing; if that’s not “duress” than [sic] what is. If this is not the measure of a totalitarian regime, nothing is.

How did I get here?

My introduction to the real American nightmare starts back in the early ‘80s. Unfortunately after more than 16 years of school, somewhere along the line I picked up the absurd, pompous notion that I could read and understand plain English. Some friends introduced me to a group of people who were having ‘tax code’ readings and discussions. In particular, zeroed in on a section relating to the wonderful “exemptions” that make institutions like the vulgar, corrupt Catholic Church so incredibly wealthy. We carefully studied the law (with the help of some of the “best”, high-paid, experienced tax lawyers in the business), and then began to do exactly what the “big boys” were doing (except that we weren’t steeling [sic] from our congregation or lying to the government about our massive profits in the name of God). We took a great deal of care to make it all visible, following all of the rules, exactly the way the law said it was to be done.

The intent of this exercise and our efforts was to bring about a much-needed re-evaluation of the laws that allow the monsters of organized religion to make such a mockery of people who earn an honest living. However, this is where I learned that there are two “interpretations” for every law; one for the very rich, and one for the rest of us… Oh, and the monsters are the very ones making and enforcing the laws; the inquisition is still alive and well today in this country.

That little lesson in patriotism cost me $40,000+, 10 years of my life, and set my retirement plans back to 0. It made me realize for the first time that I live in a country with an ideology that is based on a total and complete lie. It also made me realize, not only how naive I had been, but also the incredible stupidity of the American public; that they buy, hook, line, and sinker, the crap about their “freedom”… and that they continue to do so with eyes closed in the face of overwhelming evidence and all that keeps happening in front of them.

Before even having to make a shaky recovery from the sting of the first lesson on what justice really means in this country (around 1984 after making my way through engineering school and still another five years of “paying my dues”), I felt I finally had to take a chance of launching my dream of becoming an independent engineer.

On the subjects of engineers and dreams of independence, I should digress somewhat to say that I’m sure that I inherited the fascination for creative problem solving from my father. I realized this at a very young age.

The significance of independence, however, came much later during my early years of college; at the age of 18 or 19 when I was living on my own as student in an apartment in Harrisburg, Pennsylvania. My neighbor was an elderly retired woman (80+ seemed ancient to me at that age) who was the widowed wife of a retired steel worker. Her husband had worked all his life in the steel mills of central Pennsylvania with promises from big business and the union that, for his 30 years of service, he would have a pension and medical care to look forward to in his retirement. Instead he was one of the thousands who got nothing because the incompetent mill management and corrupt union (not to mention the government) raided their pension funds and stole their retirement. All she had was social security to live on.

In retrospect, the situation was laughable because here I was living on peanut butter and bread (or Ritz crackers when I could afford to splurge) for months at a time. When I got to know this poor figure and heard her story I felt worse for her plight than for my own (I, after all, I thought I had everything to in front of me). I was genuinely appalled at one point, as we exchanged stories and commiserated with each other over our situations, when she in her grandmotherly fashion tried to convince me that I would be “healthier” eating cat food (like her) rather than trying to get all my substance from peanut butter and bread. I couldn’t quite go there, but the impression was made. I decided that I didn’t trust big business to take care of me, and that I would take responsibility for my own future and myself.

Return to the early ‘80s, and here I was off to a terrifying start as a ‘wet-behind-the-ears’ contract software engineer… and two years later, thanks to the fine backroom, midnight effort by the sleazy executives of Arthur Andersen (the very same folks who later brought us Enron and other such calamities) and an equally sleazy New York Senator (Patrick Moynihan), we saw the passage of 1986 tax reform act with its section 1706.

For you who are unfamiliar, here is the core text of the IRS Section 1706, defining the treatment of workers (such as contract engineers) for tax purposes. Visit this link for a conference committee report (http://www.synergistech.com/1706.shtml#ConferenceCommitteeReport) regarding the intended interpretation of Section 1706 and the relevant parts of Section 530, as amended. For information on how these laws affect technical services workers and their clients, read our discussion here (http://www.synergistech.com/ic-taxlaw.shtml).

SEC. 1706. TREATMENT OF CERTAIN TECHNICAL PERSONNEL.

(a) IN GENERAL – Section 530 of the Revenue Act of 1978 is amended by adding at the end thereof the following new subsection:

(d) EXCEPTION. – This section shall not apply in the case of an individual who pursuant to an arrangement between the taxpayer and another person, provides services for such other person as an engineer, designer, drafter, computer programmer, systems analyst, or other similarly skilled worker engaged in a similar line of work.

(b) EFFECTIVE DATE. – The amendment made by this section shall apply to remuneration paid and services rendered after December 31, 1986.

Note:

· “another person” is the client in the traditional job-shop relationship.

· “taxpayer” is the recruiter, broker, agency, or job shop.

· “individual”, “employee”, or “worker” is you.

Admittedly, you need to read the treatment to understand what it is saying but it’s not very complicated. The bottom line is that they may as well have put my name right in the text of section (d). Moreover, they could only have been more blunt if they would have came out and directly declared me a criminal and non-citizen slave. Twenty years later, I still can’t believe my eyes.

During 1987, I spent close to $5000 of my ‘pocket change’, and at least 1000 hours of my time writing, printing, and mailing to any senator, congressman, governor, or slug that might listen; none did, and they universally treated me as if I was wasting their time. I spent countless hours on the L.A. freeways driving to meetings and any and all of the disorganized professional groups who were attempting to mount a campaign against this atrocity. This, only to discover that our efforts were being easily derailed by a few moles from the brokers who were just beginning to enjoy the windfall from the new declaration of their “freedom”. Oh, and don’t forget, for all of the time I was spending on this, I was loosing income that I couldn’t bill clients.

After months of struggling it had clearly gotten to be a futile exercise. The best we could get for all of our trouble is a pronouncement from an IRS mouthpiece that they weren’t going to enforce that provision (read harass engineers and scientists). This immediately proved to be a lie, and the mere existence of the regulation began to have its impact on my bottom line; this, of course, was the intended effect.

Again, rewind my retirement plans back to 0 and shift them into idle. If I had any sense, I clearly should have left abandoned engineering and never looked back.

Instead I got busy working 100-hour workweeks. Then came the L.A. depression of the early 1990s. Our leaders decided that they didn’t need the all of those extra Air Force bases they had in Southern California, so they were closed; just like that. The result was economic devastation in the region that rivaled the widely publicized Texas S&L fiasco. However, because the government caused it, no one gave a shit about all of the young families who lost their homes or street after street of boarded up houses abandoned to the wealthy loan companies who received government funds to “shore up” their windfall. Again, I lost my retirement.

Years later, after weathering a divorce and the constant struggle trying to build some momentum with my business, I find myself once again beginning to finally pick up some speed. Then came the .COM bust and the 911 nightmare. Our leaders decided that all aircraft were grounded for what seemed like an eternity; and long after that, ‘special’ facilities like San Francisco were on security alert for months. This made access to my customers prohibitively expensive. Ironically, after what they had done the Government came to the aid of the airlines with billions of our tax dollars … as usual they left me to rot and die while they bailed out their rich, incompetent cronies WITH MY MONEY! After these events, there went my business but not quite yet all of my retirement and savings.

By this time, I’m thinking that it might be good for a change. Bye to California, I’ll try Austin for a while. So I moved, only to find out that this is a place with a highly inflated sense of self-importance and where damn little real engineering work is done. I’ve never experienced such a hard time finding work. The rates are 1/3 of what I was earning before the crash, because pay rates here are fixed by the three or four large companies in the area who are in collusion to drive down prices and wages… and this happens because the justice department is all on the take and doesn’t give a fuck about serving anyone or anything but themselves and their rich buddies.

To survive, I was forced to cannibalize my savings and retirement, the last of which was a small IRA. This came in a year with mammoth expenses and not a single dollar of income. I filed no return that year thinking that because I didn’t have any income there was no need. The sleazy government decided that they disagreed. But they didn’t notify me in time for me to launch a legal objection so when I attempted to get a protest filed with the court I was told I was no longer entitled to due process because the time to file ran out. Bend over for another $10,000 helping of justice.

So now we come to the present. After my experience with the CPA world, following the business crash I swore that I’d never enter another accountant’s office again. But here I am with a new marriage and a boatload of undocumented income, not to mention an expensive new business asset, a piano, which I had no idea how to handle. After considerable thought I decided that it would be irresponsible NOT to get professional help; a very big mistake.

When we received the forms back I was very optimistic that they were in order. I had taken all of the years information to Bill Ross, and he came back with results very similar to what I was expecting. Except that he had neglected to include the contents of Sheryl’s unreported income; $12,700 worth of it. To make matters worse, Ross knew all along this was missing and I didn’t have a clue until he pointed it out in the middle of the audit. By that time it had become brutally evident that he was representing himself and not me.

This left me stuck in the middle of this disaster trying to defend transactions that have no relationship to anything tax-related (at least the tax-related transactions were poorly documented). Things I never knew anything about and things my wife had no clue would ever matter to anyone. The end result is… well, just look around.

I remember reading about the stock market crash before the “great” depression and how there were wealthy bankers and businessmen jumping out of windows when they realized they screwed up and lost everything. Isn’t it ironic how far we’ve come in 60 years in this country that they now know how to fix that little economic problem; they just steal from the middle class (who doesn’t have any say in it, elections are a joke) to cover their asses and it’s “business-as-usual”. Now when the wealthy fuck up, the poor get to die for the mistakes… isn’t that a clever, tidy solution.

As government agencies go, the FAA is often justifiably referred to as a tombstone agency, though they are hardly alone. The recent presidential puppet GW Bush and his cronies in their eight years certainly reinforced for all of us that this criticism rings equally true for all of the government. Nothing changes unless there is a body count (unless it is in the interest of the wealthy sows at the government trough). In a government full of hypocrites from top to bottom, life is as cheap as their lies and their self-serving laws.

I know I’m hardly the first one to decide I have had all I can stand. It has always been a myth that people have stopped dying for their freedom in this country, and it isn’t limited to the blacks, and poor immigrants. I know there have been countless before me and there are sure to be as many after. But I also know that by not adding my body to the count, I insure nothing will change. I choose to not keep looking over my shoulder at “big brother” while he strips my carcass, I choose not to ignore what is going on all around me, I choose not to pretend that business as usual won’t continue; I have just had enough.

I can only hope that the numbers quickly get too big to be white washed and ignored that the American zombies wake up and revolt; it will take nothing less. I would only hope that by striking a nerve that stimulates the inevitable double standard, knee-jerk government reaction that results in more stupid draconian restrictions people wake up and begin to see the pompous political thugs and their mindless minions for what they are. Sadly, though I spent my entire life trying to believe it wasn’t so, but violence not only is the answer, it is the only answer. The cruel joke is that the really big chunks of shit at the top have known this all along and have been laughing, at and using this awareness against, fools like me all along.

I saw it written once that the definition of insanity is repeating the same process over and over and expecting the outcome to suddenly be different. I am finally ready to stop this insanity. Well, Mr. Big Brother IRS man, let’s try something different; take my pound of flesh and sleep well.

The communist creed: From each according to his ability, to each according to his need.

The capitalist creed: From each according to his gullibility, to each according to his greed.

Joe Stack (1956-2010)

02/18/2010

Discount Office Supplies – Get Your Office Supplies at the Best Rates by Jason McgrewEvery office or business organization, regardless of its size does require essential office supplies. The needs of an office may vary depending on the type of business and the culture of the office. But basic supplies are essential for smooth functioning of any organization. There are many ways to source the office supplies for your organization. Discount office supplies can help you control your office stationary and other supplies budget.Furniture is one of the most important and basic item needed for any office. With a variety of choices in designs, color and materials you can choose the best chairs and desk along with items such as filing cabinets and storage cabinets for your office, while the choices are unlimited, cheap office supplies are available if you search the right sources.Stationary items are something without which an office just cannot function. Of course we are living in an age where everything is computerized but we are still a long way away from a paperless office. Notepads, books, folders, files, pens, staplers, clips – the list is endless. You must have a reliable and regular supplier who can deliver and replenish office supplies on time and when you need them. Appointing regular suppliers for your office stationary needs can help you get discount office supplies and some great savings.As mentioned earlier computers has become a mandatory part of any office setting to help simplify work and reduce time taken for computing tasks. Your office supplies must also include computers of various configurations. Depending on the work of an employee or a department in your office, they must be provided PCs such as laptops, desktops and computers of various capacities and functions. Along with computers, scanners are also a vital business tool when you have to send across various documents and images to clients or an associate office. Printers are of course an extended attachment of computers.Telephones may or may not be a part of your office furniture as there are service providers you can book your plan depending on the size of your company. However there are connected services such as fax machines, answering machines, EPABX and other communication tools that you must buy to make your office fully functional.There are suppliers available online who can meet all your meet office supplies requirements. Online suppliers can provide discount office supplies from a single source which can be convenient and also save you a neat pack.Office Sales USA, is a service of Haskell New York, offer Discount Office Furniture, Hand Sanitizer Refill, Compostable Trash Bags, Biodegradable Peanuts service, free shipping on order over $50 in the lower 48 states, competitive pricing and reward credits.Article Source: eArticlesOnline.com

Friday, December 15, 2017

On Tuesday, parents of baby Vanellope Hope Wilkins and representatives of Glenfield Hospital in Leicester, England reported to the press that Vanellope has survived three weeks after being born with her heart outside her chest, a rare birth defect known as ectopia cordis. She has been operated on three times, initially less than an hour after her birth on November 22, and will need further surgery; doctors believe she is the first baby in the United Kingdom to survive being born with the condition.

Vanellope’s parents, Naomi Findlay and Dean Wilkins, live in Bulwell, Nottinghamshire; Vanellope is Naomi’s third child. They learnt about the defect from a prenatal scan, but opted not to terminate the pregnancy. She was delivered prematurely by caesarian section by 50 people including four teams, placed in a sterile plastic bag and operated on 50 minutes later for the first of three times so far. Frances Bu’Lock, a consultant paediatric cardiologist at Glenfield, noted that unlike some cases of ectopia cordis, she does not have any heart defect or other displaced organs; at nine weeks, part of her stomach also protruded, but by sixteen weeks, only her heart was affected. Dr. Bu’Lock had originally told her parents she had only a “remote” chance of surviving.

Ectopia cordis is very rare and reportedly occurs in fewer than eight of every million babies born alive. It usually leads to a stillbirth when the pregnancy is not terminated, and with the likelihood of other associated congenital defects, plus the risk of infection, Vanellope’s survival is very unusual. Dr. Martin Ward-Platt, a member of the Royal College of Paediatrics and Child Health, stated “we wouldn’t expect a case like this to happen in the UK more often than once every five to 10 years.”

Her mother said they called her Vanellope after a character in the Disney film Wreck-It Ralph because she was born with “a glitch”.

Toothpaste fills cavities without drilling

Posted by: in Uncategorized
18
Feb

Thursday, February 24, 2005

A paste containing synthetic tooth enamel can seal small cavities without drilling. Kazue Yamagishi and colleagues at the FAP Dental Institute in Tokyo say that the paste can repair small cavities in 15 minutes.

Currently, fillers don’t stick to such small cavities so dentists must drill bigger holes. Hydroxyapatite crystals, of which natural enamel is made, bond with teeth to repair tiny areas of damage.

Yamagishi and colleagues have tested their paste on a lower premolar tooth that showed early signs of decay. They found that the synthetic enamel merged with the natural enamel. The synthetic enamel also appears to make teeth stronger which will improve resistance to future decay. As with drilling, however, there is still the potential for pain: The paste is strongly acidic to encourage crystal growth and causes inflammation if it touches the gums.

The paste is reported in the journal Nature.

More On This Topic:

How To Deal With A Difficult Customer by Providing good customer service to a difficult customer or client can feel like walking a diplomatic tightrope. But if you handle a customer’s complaint the right way, you can turn the situation around and even turn that person into a loyal customer. Here are some tips to help you when faced with a difficult customer.Don’t Take It PersonallyHow you handle the first contact with a dissatisfied customer is critical to diffusing the situation. If a customer or client approaches you with an adversarial attitude, voice raised, he isn’t seeing you as an individual at that moment – only as a representative of your company. Try to remain objective, and don’t take it personally. If your first reaction is to become defensive, you’re already well on your way to losing control of the situation. Let him do most of the talking initially, and just listen.Try Honestly To See Things From Your Customer’s Point Of ViewShow respect for your customer’s opinions. Whether he’s justified or not in being upset, it’s important to put yourself in your customer’s shoes for a moment. Use phrases like, “I can certainly understand why you’d feel that way.” Draw on your own experiences as a dissatisfied customer. You may have been more diplomatic in the way you asked to have your complaint resolved, but you did expect to be treated with respect and taken seriously. If you can do this for your difficult customer, in most cases he’ll begin to calm down at this point.Call Attention To A Customer’s Mistake IndirectlyIt’s seldom a good idea to directly tell anyone that they’re wrong. Such a direct accusation causes embarrassment, builds resentment and hardens someone’s attitude, and makes it less likely that the person you’re talking to will want to listen to what you have to say.If you think that your customer or client has made a mistake, begin by using phrases like, “Well, I thought otherwise but I might be wrong. Let’s look at this together.” Being willing to admit that you could be wrong will make it easier for your customer to admit that he might be wrong, too. Even if you know for a certainty that he’s wrong, begin by using diplomacy so that your customer can ‘save face’ if he’s proven wrong. If he feels humiliated, you’ve probably lost any chance for future business with him.If You’re Wrong, Admit ItIf you or someone at your company has made a mistake, admit it and apologize, sincerely and in no uncertain terms. If you’ve missed a deadline, mixed up an order or delivered a product or service below your usual standards, there really is no acceptable excuse to a customer who was depending on you.If you agree that your client has a right to be upset, you’ve effectively removed any grounds for argument and you can begin to negotiate a resolution. When a customer complains, sometimes what they’re really saying is, “How are you going to make this right?” In effect, they’re giving you another chance. The customer you’ve truly lost is the one who doesn’t complain, but simply never returns.Decide If You Really Need The BusinessThe only way to win an argument is to avoid it. But there will times when, despite your best efforts, you will have to decide if the difficult customer’s business is worth the time and emotional strain it costs you. Fortunately, these situations are the exception.Handling difficult customers can be challenging, but it’s well worth mastering the negotiation skills required to win their loyalty. When they’re satisfied with the way you handle their complaints, they can also be among your biggest sources of referrals. And since customers are the lifeblood of any business, the more you can rely on regular customers and referrals then the less time and money you’ll have to spend to get new business.Kevin Sinclair is the publisher and editor of besuccessfulnews.com, a site that provides information and articles on how to succeed in your own home or small business.Article Source: eArticlesOnline.com

[youtube]http://www.youtube.com/watch?v=Y2cCt_28rb4[/youtube]

Category:May 16, 2010

Posted by: in Uncategorized
17
Feb
? May 15, 2010
May 17, 2010 ?
May 16

Pages in category “May 16, 2010”

Canberrans spend Easter outside: in pictures

Posted by: in Uncategorized
17
Feb

Sunday, March 31, 2013 Despite an overcast start to Easter in the Australian Capital Territory, today’s weather cleared with the sun coming out by mid-afternoon and the temperature getting up to 21°C (70°F). A number of Canberrans took the opportunity to spend the day outside alongside Lake Ginninderra in Belconnen. People, including a number of families, played soccer and Australian rules football, fished, sailed and did other activities on the water, flew kites, barbecued and picnicked, walked their dogs, bicycled and utilized the skate park. While most shops were closed, a few lakeside eateries, including the Light House Water Front Pub and Subway, were open and had a number of customers.

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