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By Diane Hess

One of the most difficult tasks that a companys management team has is building effective communications within their departments. Effective communications with all levels of management as well as co-workers is essential to employee morale as well as increased productivity. The rationale behind that is that a lack of communication skills within the team leadership structure causes stress and tension among the workers. These feelings then develop into feelings of worthlessness and into feelings of inadequacy and inferiority.

Team leadership skills are essential to the creating a work environment that is both productive and loyal. If the management team leaders are tuned in to the needs and feelings of the workers on their team, the workers are going to care more about the productivity and quality of the work they are assigned to do. Communication involves everyone within a management team, both supervision and employees. A lack of communication in any area within the management team structure will break down the morale, and once moral has decreased for the team, they will no longer be interested in doing any more than the minimum that is expected. In a production environment this may not be as noticeable since there will always be those who dont pay attention to anything that is going on around them, concentrating solely on their own work; however, in a sale environment, the results can be disastrous.

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Unfortunately, some management styles prohibit the thought of developing a rapport with employees, let along communication, but be assured that this is the least productive management style and does nothing to help with the moral of the department or the efforts of the corporation in increasing productivity or sales volume. The manager who continually uses this approach without seeing the detrimental effects will certainly be on the losing end of the bonus list at years end when its too late to turn things around.

What is your management style? Do you tend to rule the department with an iron fist or do you effect communication between workers and supervision? Look at the statistics of your team and see if there are areas needing improvement, and if so, decide if communication that is more effective is the answer to that improvement. The better a team communicates with management, the more equipped each is to understand the need for meeting and improving goals. If you are not communicating effectively with your team, now is the time to improve your communication skills.

About the Author: Diane M Hess, the Executive Officer of Hess Business Professionals & Associates, specializes in limitless virtual business administrator services aiding the entrepreneur and small business in growth. Visit

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